AIS, One product Countless benefits


At AIS, we take pride in bringing market-leading solutions to our customers. We are a major independent travel assistance service provider, offering comprehensive medical assistance, repatriation services and travel solutions to the corporate sector.

Our Services

Our 24 hours services ensure that travelers receive timely medical assistance and continuing support.

24/7 Medical Call Center

Highly Qualified medical coordinators at AIS Call Center are available 24 hours a day, 365 days a year.

Emergency Medical Opinion/
Medical Monitoring

AIS advanced experience in arrangements of medical help and transportation provides careful assessment of the medical situation.

Repatriations of Mortal Remains

In case of death, AIS arrange repatriation of mortal remains to the place of the permanent residence.

Guarantee of Medical Expenses

In case of hospitalization, AIS can confirm the coverage for medical expenses at the insurance company, issue the Letter of Guarantee to the medical facility on behalf of the insurance company, reimburse the medical expenses, obtain the medical information and translate it to the language of insurer.

  • Inpatient services
  • Outpatient services
Provision medical information
and document

AIS will assist you to provide the information and medical document that you may require such as:

  • Medical report
  • Medical certificate
  • Fit to fly certificate
  • Medical expenses
  • Post-mortem certificate / Affidavit / Autopsy certificate
  • Appointment schedule
House Calls

A doctor visit can be arranged to the remote area to make a decision about the medical transportation.

Limousine and transportation

At the time of your arrival at the airport one of our staff can pick you up and take you directly to your designated hotel.

Embassy liaison and Immigration Services/Visa
Legal assistance
Translate & Interpretation Services
Booking and travel advises
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